System Engineer 2 - Linux / OpenStack

Summary

The System Engineer Level 2 supports managed hosting environments across Linux, Windows, OpenStack, and virtualized compute infrastructures. The SE2 is responsible for troubleshooting daily operations, maintaining multi region OpenStack deployments, and developing automation to improve system reliability and efficiency.

Certification required: IAT Level II (Security+ CE, GSEC, CySA+, CCNA Security, or GICSP).

Key Responsibilities

• Daily troubleshooting of Linux, Windows, and Red Hat 6/7/8/9 operating systems
• Provide support for Ubuntu systems within hosting and compute environments
• Oversee lifecycle operations for virtual machines across Linux hypervisor environments, optimizing performance and resource allocation
• Maintain and troubleshoot OpenStack across multi region deployments, including supporting agency GOTS platforms
• Develop and maintain Infrastructure as Code using Ansible and Puppet for provisioning and configuration automation
• Write Python and Bash scripts to automate operational tasks, support Return to Service workflows, and reduce manual workload
• Manage YUM repositories for GOTS software, updates, and package distribution
• Use Naemon and Grafana for monitoring, diagnostics, performance analysis, and proactive system health remediation
• Collaborate across technical teams to resolve hosting, compute, and infrastructure issues

Required Experience

• Active TS/SCI with Full Scope Polygraph (must already be held - no sponsorship)
• 14+ years of systems engineering experience supporting complex programs of similar scope
• Bachelor's degree in System Engineering, Computer Science, Information Systems, Engineering Science, or Engineering Management; five additional years of SE experience may substitute
• OS troubleshooting across Linux, Windows, Ubuntu, and Red Hat
• Hypervisor and VM management
• Multi region OpenStack operations
• Automation via Ansible, Puppet, Python, and Bash
• SE documentation (SEPs, ICDs, requirements) and DoDAF/SOA architectural alignment
• Risk analysis, verification planning, interface coordination
• Ability to support the DoD certification and accreditation process and contribute to JCIDS documentation

Required Technical Skills

OpenStack (multi region, GOTS), Linux (Red Hat 6-9, Ubuntu), Windows Server troubleshooting, hypervisor and VM lifecycle management, Ansible, Puppet, Grafana, Naemon, YUM repo management, Python and Bash scripting.